Shipment Tracking
Turn "Where's My Order?" Into "It's On The Way!"
Stop the endless support tickets and post-purchase anxiety. Swift Commerce’s native Shipment Tracking feature transforms your order fulfillment from a black box into a transparent, branded experience. Add tracking numbers to orders, automatically notify customers, and provide a beautiful tracking portal—all from one dashboard, without third-party plugins.
A Complete Post-Purchase Experience Engine Built Into Your Store
Transform order fulfillment from an operational task into a trust-building opportunity with native, automated tracking management—no third-party plugins required.
Centralized Tracking Management
Add and manage tracking for any order in seconds. Assign carriers, input numbers, and send notifications directly from the WooCommerce order screen with a dedicated tracking metabox.
Includes:
- In-order tracking metabox
- Multiple tracking items per order
- Pre-configured carriers (FedEx, UPS, USPS, DHL, etc.)
- Custom carrier support
- Automatic order note logging
Automated Customer Notifications & Updates
Keep customers informed automatically. Send professional, branded emails when tracking is added, with clickable links and real-time status updates.
Includes:
- Automated tracking email notifications
- Customizable email templates
- Placeholder variables (order number, customer name, tracking link)
- "Notify customer" toggle
Public Tracking Form
Give customers self-service access. Create a public tracking page with a simple form where anyone can enter a tracking number or order details to see shipment status.
Includes:
- Public tracking form shortcode
- Customizable form styling
- Optional order number and email fields
- Responsive, branded form design
- Dedicated tracking display shortcode
Seamless WooCommerce Integration
Show tracking where customers expect it. Display tracking information in the customer's "My Account" order details, in order emails, and even in the admin with clear status.
Includes:
- My Account order details integration
- Order email inclusion
- Admin order view display
- Elementor widget for forms
Free vs. Pro: Start Simple, Scale Smart
Feature Name | Free | Pro |
|---|---|---|
Basic Settings Configuration | ||
Standard Carriers (FedEx, UPS, USPS, DHL, etc.) | ||
Order Tracking Metabox | ||
Public Tracking Form Shortcode | ||
Multiple Tracking Items Per Order | ||
Automated Customer Email Notifications | ||
Elementor Widget | ||
Analytics Dashboard |